Obchodní podmínky

1. Identification, contact and scope of services

These Terms and Conditions (“Terms”) govern the rights and obligations between the dance school operator (the “School”, “Operator”) and any individual using the School’s services (the “Participant”).

The School provides, in particular: regular dance classes and courses, open classes, workshops/bootcamps, private lessons, and gift vouchers (including online voucher sales).

2. Definitions

• Class – a single session according to the schedule.
• Course / monthly period – a set of classes within a calendar month (unless stated otherwise).
• Single Level Pass – monthly course for one level on one selected day.
• All You Can Dance Pass – monthly access to multiple levels according to the schedule.
• All Season Pass – seasonal access (October–May) according to the current schedule.
• Gift Voucher – prepaid value or bundle redeemable under Section 8.
• Consumer – a natural person acting outside business activity.

3. Free trial class

• The first trial class is free of charge.
• It is intended to experience the teaching style, environment and suitable level.
• The School may refuse repeated trial classes for the same person.

4. Course levels and placement

The School uses the following levels:

• L0 🤍 – I’ve never danced
• L1 💚 – I’ve never danced Salsa, I have L0
• L2 💛 – I can do L1/L0, improving frame, rhythm, variations
• L3 🧡 – I can do L2/L1/L0, connecting variations musically and rhythmically
• L4 ❤️ – I dance L3/L2/L1/L0, I go to parties for 3–6 months and want to be really good

Placement is based on self-assessment and/or instructor recommendation. The School may recommend a level change to ensure quality and safety.

5. Registration and contract conclusion

• Registration is made online (e.g., via form) or in person.
• The service contract is typically concluded by payment of the fee/voucher or by the School’s confirmation (depending on the service type).
• The School may limit capacity and refuse registrations when full.

6. Prices and payments

Current pricing (unless stated otherwise):

• Single Level Pass – 1,000 CZK / person
• All You Can Dance Pass – 2,000 CZK / person
• All Season Pass – 12,000 CZK / person (8 months October–May)

Payments can be made via:

• QR bank transfer at the venue,
• bank transfer to 2001084137/2010 (Fio Bank),
• cash.

For gift vouchers sold online, the School may offer additional payment methods (e.g., payment gateway). Payment is due no later than the first paid class unless agreed otherwise.

7. Pass validity, absences, class changes, transfers

• Fees entitle the Participant to attend classes according to the schedule within the relevant period.
• Absences do not create a right to refund or automatic compensation.
• The School may change schedule/instructors or exceptionally cancel a class for operational reasons.
• If a class is cancelled by the School, an appropriate replacement solution will be offered.
• Transfers: courses/passes are transferable to another person, subject to capacity and service nature; the transfer should be notified to the School (preferably by email).

8. Gift vouchers (including online sales)

• Gift vouchers are transferable.
• Standard validity is 12 months from purchase unless stated otherwise.
• Vouchers are redeemable for the School’s services subject to availability and capacity.
• Vouchers cannot be exchanged for cash and are non-refundable, unless required by law (see Section 9).
• Online vouchers may be delivered electronically (e.g., PDF by email) with a unique code.
• Lost vouchers may be reissued based on the unique code if not redeemed.

9. Right of withdrawal (consumer)

Where the contract is concluded remotely (e.g., online), a consumer generally has the right to withdraw within 14 days from contract conclusion unless a legal exception applies.

• Send withdrawal by email to marian@isalsa.cz.
• Include: name, contact, what was purchased, purchase date, and a clear statement of withdrawal.
• If the consumer expressly requests performance before the 14-day period ends, they acknowledge that full performance may extinguish the withdrawal right, and partial performance may be charged proportionally.

In practice: For courses/classes, the key is whether performance has started (attendance). For vouchers, whether the voucher has been redeemed.

10. Complaints, liability, health and safety

• Participation is at the Participant’s own risk and requires adequate health condition.
• Participants must follow instructor guidance and venue rules.
• The School is not liable for harm caused by ignoring instructions or inherent risks of physical activity.
• Complaints may be submitted by email; the School will handle them without undue delay.

11. Personal data protection (GDPR)

The Operator acts as the data controller and processes personal data in accordance with GDPR (EU) 2016/679.

11.1 Typical data categories

• name and surname,
• email, phone number,
• information necessary for course organization (e.g., selected level, attendance),
• payment records (payment reference / confirmation).

11.2 Purposes and legal bases

• contract performance – registration, organization and provision of classes, operational communication,
• legal obligations – accounting/tax duties,
• legitimate interest – basic operational communication and protection of legal claims,
• consent – marketing/newsletter (if used; consent can be withdrawn anytime).

11.3 Processors and recipients

Data may be disclosed only as necessary to processors (e.g., accountant, email provider, payment provider, hosting/web). Data is not transferred outside the EU/EEA unless necessary and contractually safeguarded (e.g., SCCs).

11.4 Retention

• for the duration of the contractual relationship and as necessary to protect legal claims,
• accounting documents as required by law,
• marketing based on consent until withdrawal.

11.5 Participant rights

• access, rectification, erasure, restriction, portability (as applicable),
• objection to legitimate-interest processing,
• complaint to the relevant data protection authority.

For privacy inquiries contact marian@isalsa.cz.

12. Out-of-court dispute resolution and supervision

Consumers may use out-of-court dispute resolution. The competent entity in the Czech Republic is the Czech Trade Inspection Authority (CTIA / ČOI). Data protection supervision is performed by the Czech data protection authority.

13. Final provisions

• These Terms are valid from the effective date stated above.
• The School may amend the Terms; the version effective at the time of contract conclusion applies unless agreed otherwise.
• If any provision is invalid, the remaining provisions remain effective.